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Somerset County Council (SCC) are in the process of drafting a Bus Services Improvement Plan (BSIP), in collaboration with the County's bus and community transport operators. WSP are supporting SCC through the process, including the public engagement. They will collate and analyse the responses to this survey. Please note that the responses you provide will only be used for the purpose of shaping the content of the BSIP
This is in line with the Government's new National Bus Strategy - Bus Back Better, which requires all English local transport authorities to work with local bus operators to come up with achievable plans for improving their local services and set out what additional Government investment is needed to encourage more people to use public transport.
As an important part of the plan, we wish to find out what you think would improve local bus services and what would make you use public transport more. We are keen to hear from people who already use public transport and those who do not.
Participation in this survey by persons under 16 years of age will require the permission from a parent or guardian.
Are you a resident of Somerset or are you visiting?
You must provide an answer to this question.
Have you taken the bus during your visit to Somerset?
How often do you generally travel by bus in Somerset?
How satisfied are you with the bus services in Somerset?
What prevents you from using the bus more/ at all (please tick all boxes that apply)
What would encourage you to use the bus more (please select up to three options)
Select between 1 and 3 options.
What improvements to the buses and bus services would you like to see introduced in Somerset?
If you needed to get somewhere you do not normally visit and were using the bus, how would you find out details of what was available?
As you have said that you have used the bus, how did you find out the times of your bus? (please select all that apply)
To which gender do you identify?
Which age group are you?
Do you have a disability?
Do you have a concessionary pass which entitles you to free / reduced travel fares?
As a concessionary bus pass holder, would you be prepared to pay a fare for a better bus service?
Please let us know your thoughts (Max 500 words) on bus services in Somerset
Thank you for taking the time to complete this survey. It is very much appreciated.
Your views will be used to help shape our Bus Service Improvement Plan.
Please visit Somerset.gov.uk for up to date details on Public Transport.
