Somerset Bus Back Better Engagement Survey

Summary of Responses

1.

Are you a resident of Somerset or are you visiting?

Option Results Count
I live in Somerset
I am visiting Somerset

View responses

2.

Have you taken the bus during your visit to Somerset?

Option Results Count
Yes
No

View responses

2

How often do you generally travel by bus in Somerset?

Option Results Count
Frequently
Sometimes
Rarely
Never

View responses

3

How satisfied are you with the bus services in Somerset?

Option Results Count
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied

View responses

4A

What prevents you from using the bus more/ at all (please tick all boxes that apply)

Option Results Count
Cost
Difficulty with luggage
Buses do not go where I want to go
I do not know what is available
Too slow
I do not feel safe using buses
There are no services where I live
There are no services available in my area when I need to travel
I find it difficult to be able to get on or off buses

View responses

4A

What would encourage you to use the bus more (please select up to three options)

Option Results Count
Better information
Better quality buses
Better waiting facilities (bus shelters / bus stations)
Extra services in the morning or later in the evening
Lower fares
More direct services
More reliable services (buses turn up when the timetable says they should)
More space for wheelchairs or buggies

View responses

4B

What improvements to the buses and bus services would you like to see introduced in Somerset?

Option Results Count
Better integration with rail services
Cleaner, lower emission vehicles
Better accessible buses
Wi-Fi available on board buses
Mobile ticketing
A single ticket I can use on all buses
Real time information tracking - being able to see where the bus is
Easy to read timetabling
More frequent early services
More frequent evening and weekend services
More on demand services

View responses

5A

If you needed to get somewhere you do not normally visit and were using the bus, how would you find out details of what was available?

Option Results Count
Paper timetable
Timetable at the bus stop
Telephone enquiry
Council website
Bus company website
Other website
App
Word of mouth - e.g. friend / relative / other

View responses

5B

As you have said that you have used the bus, how did you find out the times of your bus? (please select all that apply)

Option Results Count
Already knew
Paper timetable
Timetable at the bus stop
Telephone enquiry
Council website
Bus company website
Other website
App
Word of mouth - e.g. friend / relative / other

View responses

6

To which gender do you identify?

Option Results Count
Female
Male
Transgender female
Transgender male
Gender variant
Non-conforming
Prefer not to say

View responses

7

Which age group are you?

Option Results Count
Under 16
16-24
25-34
35-44
45-54
55-64
65-74
Over 75
Prefer not to say

View responses

8

Do you have a disability?

Option Results Count
Yes
No
Prefer not to say

View responses

9

Do you have a concessionary pass which entitles you to free / reduced travel fares?

Option Results Count
Yes
No
Prefer not to say

View responses

9B

As a concessionary bus pass holder, would you be prepared to pay a fare for a better bus service?

Option Results Count
Yes
No
Not Sure

View responses

Over to you -

Please let us know your thoughts (Max 500 words) on bus services in Somerset

This question has been answered 1045 times.

View responses